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«- User guide Version 6 Get started with PING PONG – User guide. Version 6 Anita Eklöf, Faculty of Librarianship, Information, Education and IT, ...»

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Get started with PING PONG

- User guide

Version 6


Get started with PING PONG – User guide. Version 6

Anita Eklöf, Faculty of Librarianship, Information, Education and IT, University of Borås. 20150226







3.3.1 Invitations


3.4.1 Notifications

3.4.2 PIM

3.4.3 What’s new

3.4.4 Information

3.4.5 Contact list


3.5.1 Documents

3.5.2 Portfolio

3.5.3 Objectives and Progress

3.5.4 Log books




4.2.1 What’s new

4.2.2 Objectives and Progress

4.2.3 Contents

4.2.4 Documents

4.2.5 Tests

4.2.6 Surveys

4.2.7 Assignments

4.2.8 FAQ

4.2.9 Portfolio


4.3.1 Members

4.3.2 Message Board

4.3.3 Discussion

4.3.4 Ask/Answer questions

4.3.5 Project groups

4.3.6 Chat

4.3.7 Log book




Get started with PING PONG – User guide. Version 6 1 To log-in You find PING PONG at the following address: https://pingpong.hb.se Log-in with the same username and password you use when logging in to the University network.

You may be automatically logged out of the system due to inactivity. PING PONG uses pop-up windows, please turn off blocking pop-up window in your browser.

Note! This user guide does not cover all the parts and functions of PING PONG but is intended to be a Getting started help. For more detailed information on the features, refer to PING PONG's help function under Support Help.

–  –  –

Furthest up on the page there is a Main menu in PING PONG. From here you can access the different areas of PING PONG. You can find the shortcuts to unread messages (PIM), what’s new and can quickly see if one of your contacts is online. You can also find a shortcut to the tool Help.

In the main menu you can find the dropdown menus Events, Personal, Communication, Tools and Support. To the right side of the page under your name you will find a dropdown menu for personal settings and Log out.

You can always return to the start page by clicking on the breadcrumbs or on the University logo in the upper left corner. Breadcrumbs are a normal way of navigating on a website. The name of the page you are currently on is listed in a row preceded by the name of the previous page you were on.

You can return the desired number of steps by clicking on the name of the page you would like to visit.


–  –  –

3.1 Personal information and preferences Under your name on the right side of the main menu you can enter your personal details.

In Personal information you can publish a photo of yourself. In About me you can add a brief description about yourself that your classmates can benefit from. The personal code number is only visible to you and the PING PONG administrator. People who have a user account via the HB´s computer network don´t changes password here, they change in the HB´s computer network. Only people who don´t have a user account in the HB´s computer network changes their password here.

In Preferences you can choose how you want PING PONG to appear. You can choose for example, language, if you want to be seen Online, which is to recommend, and which tools you want to have shortcuts to. Try what works best for you.

3.2 Support Under this heading you can find everything dealing with Support.

Help is a detailed help of PING PONG’s functions. Feel free to explore!

Contact gives addresses to people and/or functions so that you can contact them if you are having problems with PING PONG. Please observe that you should always contact the person in charge of your course for specific questions about the course contents or schedule.

About PING PONG is technical information about the system.

3.3 Tools Under Tools in the main menu you can find Notepad, Calendar and Invitations.


–  –  –

3.3.1 Invitations Lecturers can set up times for tutorials, labs, etc. and invite participants. In Invitations you can view the invitations you have received. You can book yourself on the occasion that suits you. An overview of your current invitations is visible in Invitations My invitations Current. Here you will also see the confirmation of appointments from your lecturer.

3.4 Communication In Communication in the main menu you can find Notifications, PIM (PING PONG Instant Messaging), What’s new, Information as well as the Contact list.


–  –  –

3.4.2 PIM Here you can read and send messages, PIM, in PING PONG. PIM is a simpler e-mail function that is used to communicate between students and lecturers. To read PIM

1. Choose PIM under the main menu Communication.

2. Choose Received in the left menu.

3. Click on the received PIM to the right to read it. To send PIM

1. Click on PIM under the main menu Communication.

2. Then choose Send PIM in the left menu.

3. Choose Recipients from your Contact list.

4. Write your message in the field Text content.

5. Send.

ATTN! You can only send PIM to people in your Contact list as well as to all who are in the same course/event as you. To send PIM to people who are in a course/event with you, but are not on your contact list, you need to open the event and then go to Members. Manage labels It is possible to add labels, and then it is easy to find special PIMs.

1. Click at PIM in the main menu Communication.

2. Choose Manage labels in Settings to the left.

3. Click at Create new label and give a label name, click OK.


–  –  –

6. Now you will find all labels listed in the left menu. Click on the label you want and you will find all messages. Mark as unread You can mark a PIM as unread. You use the function Mark as unread.

3.4.3 What’s new What´s new shows new occurrences or what has not yet been read or done in PING PONG, for example, news in discussion forum, unread comments assignments. All news is clickable links that lead to the message/task. ATTN! What´s new doesn´t cover news in Documents and Contents.

3.4.4 Information In Information all messages are shown that are more of a general character, that is to say that do not belong to a specific course/event.


–  –  – Create contacts

1. Click on Search new contacts.

2. You can search by name. You can search for people by a certain Event and then search by All, Participants or Trainers.

3. When you have made your choices click on Search.

4. Mark the box at the name of that person who you want to have in your contact list and choose Add selected to Contact list.

ATTN! People with a green voice box in front of their name are online, that is to say logged in.

3.5 Personal Under Personal in the main menu you can find things concerning your personal tasks and documents in the system.

3.5.1 Documents In My documents you can collect all your documents and files and sort them in folders. It is only you who can see the files. If you are a member of a project group in PING PONG you can see the project group’s document here. You can choose if you want to show or hide documents from project groups with Show/Hide project group documents.


–  –  –

2. Enter the Name of the document.

3. Select where to put the document under the header Put the object in:.

4. Save.

5. You have now created a document. If the document is saved in a project group, the document is shared among the members and it’s possible to collaborate at the same time using PING docs. Upload files (PDF, Word, Powerpoint, etc)

1. Choose Upload file.

2. Click on Browse to search in your computer for the file you want in PING PONG.

3. Search for your file, when you have found it mark it and click Open.

4. If you have done everything right then you will come back to the following view where you see the name of your file.


–  –  –

The file will now be seen under My documents. Links It is possible to create Links in My Documents.

1. Choose New link.

2. Give the link a suitable Name.

3. Write or paste the address at URL.

4. Save.


–  –  – Move documents to folders You can move documents to folders by “drag and drop”. Click the icon with the mouse and release it when you have dragged it to the proper folder. You can also move files by marking them and then choosing the desired folder in the drop-down menu Destination, click then on Move. You can also choose to Copy the file.

To remove a file, mark it and click on Delete.

3.5.2 Portfolio In the Portfolio you can see results from tests and assignments if you are in a course where your lecturer has chosen to use portfolio, and your own documents you put there.

3.5.3 Objectives and Progress In Personal Objectives and Progress you can view your objectives and progress in the courses/events you are enrolled in if your lecturer has chosen to use this function. To view each courses/events various Objectives and progress, go to the course/event and choose Objectives and Progress in the left menu.

3.5.4 Log books In the Log books you will find all your log books. You can make posts and your lecturer can comment.

Files can be attached to the log book.

4 Events Event is PING PONG’s learning environment – and often the same as a course. But it can also be a project that you take part in or a community. Under Events in the main menu you can find My events – courses and other events that you are taking part in, as well as a Catalogue which is public activities. Under Show My events you also find Archived events.

On the start page in PING PONG you can find a field titled Recently visited events where events that you have recently visited are listed. To go to one of these events click on the name.

ATTN! Events/courses can look different depending on the settings and functions that the lecturer has chosen for the course.


Get started with PING PONG – User guide. Version 6 Page 9 of 13 4.1 The Events start page The lecturer chooses which page to be displayed when the participant opens the activity. It can for instance be a content page, survey or assignment. Which page that are the events start page can change during the course/event.

4.2 The events functions There are a number of functions that can be displayed in the left menu. The lecturer chooses which functions to use in the course/event. Here you get short descriptions of some of the functions.

4.2.1 What’s new In What´s new you can view what is new or unread in your course/event. One example would be an unread discussion contribution. Note! What´s new doesn´t cover news in Documents and Contents.

4.2.2 Objectives and Progress Under Objectives and Progress you can see what progress you are making in a course/event, for example, you can view tests or assignments that have been graded with a passing grade.

4.2.3 Contents When you click on Contents you will open a menu structure that shows all the pages and headlines that have been created by a lecturer. The contents can contain text, pictures, videos, sound and other web based material. Also surveys, assignments and tests created in PING PONG can be found here. The pages are sorted using the menu on the left. You can choose which page you want to go to by clicking on the headline.


Get started with PING PONG – User guide. Version 6 Page 10 of 13 4.2.4 Documents Here you can view your course documents, Event documents, as well as your own documents, My documents (earlier described in Personal Documents). If you are in a project group your documents can be found here as well.

Event documents. Documents that your lecturer feels are of importance are placed here. You can open them and download them but you cannot add anything in the event documents.

Project groups documents. Here, members of different groups can share documents with each other.

You have to click on the Show project groups in order to make the project groups documents visible.

Note that you can move documents between My documents and Project groups documents.

4.2.5 Tests If the course contains Tests completed in PING PONG then they can be collected under this heading.

But it is not necessary, tests can also be under Content.

4.2.6 Surveys If the course contains Surveys then they can be collected under this heading. But it is not necessary, surveys can also be under Content.

4.2.7 Assignments If your course contains Assignments they can be collected under this heading. But it is not necessary, assignments can also be under Content.

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